Amazon Walkin Interview For International Voice Process in Bangalore On 21st to 23rd Oct 2016

Amazon Walkin Interview For International Voice Process in Bangalore On 21st to 23rd Oct 2016

Career Info:-

Company Name: Amazon

Company Website: www.india.amazon.com

Job Location: Bangalore

Job Role: International Voice Process

Job Experience: Freshers, 0-6 Years

Job Eligibility:  Any UG Degree Graduates/PG/Any Doctorate

Job Summary:

Candidate should be a Any UG Degree Graduates/PG/Any Doctorate.

Minimum 1 year of experience into international calling (Tech and non-tech are eligible).

Minimum education should be graduation (Diploma holders please excuse).

Flexible to work in 24/7 shifts, including night shifts.

Excellent communication skills.

Immediate joiners are preferred.

Job Description:

Receive & log all queries received through phone in the Trouble Ticketing tool.

Responding to inquiries regarding policies and programs including benefits, attendance, payroll deductions, etc.

Adhere to defined processes and ensure delivery in accordance with set quality standards. 

Thorough knowledge of policies & processes for multiple Customers group.

Ensure the Service level are achieved at all times for HRS processes.

Innovative with a commitment to change and process improvement applying KAIZEN and LEAN methodologies.

Integrity and discretion in dealing with sensitive information and ensure data privacy at all times. 

Take ownership for query resolution and individual metrics.

Job Skills:

Excellent Communication skills.

Walk-in Interview On 21st to 23rd Oct 2016, Timings: 10:00 AM to 01:00 PM

Venue:

Amazon Development Centre (India) Private Limited, 
2870, Building - Taurus 1, 
Bagmane Constellation Business Park, 
Outer Ring Road, Doddanekundi Circle,

Marathahalli Post, Bangalore , Karnataka - 560 037

Contact Person: Roopa B K / Santosh Kumar Ray