Career Info:-
Company Name: MphasiS Limited
Company Website: www.mphasis.com
Company Profile: Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.
Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).
Job Location: Bangalore
Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).
Job Location: Bangalore
Job Role: BPO Voice Process
Job Experience: Freshers, 0-4 Year Experience
Job Eligibility: Any Graduate/PG
Job Summary:
Candidate should be a Any Graduate/PG from a recognized university.
Language 2 Kannada/Tamil/Proficiency level- High.
Has fully operational command of the language with only occasional unsystematic inaccuracies and inappropriacies.
Handles complex detailed argumentation well.
Ability to work under extreme pressure
Use of call center terms and vocabulary.
Understands LAN, WAN, OS concepts.
Familiar with N/W Topologies, IP Addresses & subnets (Optional).
Job Description:
Handling incoming Calls.
Providing resolution to Customers on Technical queries.
Ensure that the required Service Level Agreements (SLA's) are met.
Participate in coachings, reviews and training assessments & personnel in conjunction with department managers.
Has fully operational command of the language with only occasional unsystematic inaccuracies and inappropriacies.
Handles complex detailed argumentation well.
Ability to work under extreme pressure
Use of call center terms and vocabulary.
Understands LAN, WAN, OS concepts.
Familiar with N/W Topologies, IP Addresses & subnets (Optional).
Job Description:
Handling incoming Calls.
Providing resolution to Customers on Technical queries.
Ensure that the required Service Level Agreements (SLA's) are met.
Participate in coachings, reviews and training assessments & personnel in conjunction with department managers.
Job Skills:
Excellent Communication skills.
Walk-In Interview On 26th October 2014 Timings: 10:00 AM to 05:00 PM
Venue:
Novel Tech Park, 4th Flr, Kudlu Gate,
Bommanahalli, Hosur Road,
Behind Trident Hyundai Showroom,
Contact Charith Dev: 8884201141
Bommanahalli, Hosur Road,
Behind Trident Hyundai Showroom,
Contact Charith Dev: 8884201141
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