Career Info:-
Company Name: Yodlee Inc.
Company Website: www.yodlee.com
Job Location: Bangalore
Job Role: System
Administrator/IT Support
Job Experience: Freshers
Job Eligibility: Bachelor’s Degree
Job Summary:
Candidate
should be a Bachelor’s Degree.
Work
within IT HelpDesk team for routine System related Issues and Troubleshooting
for users.
Responsible
for managing and maintaining the end-to-end Corporate Environment Users Support
within the organization.
Hardware
(Laptop/Desktop) troubleshooting.
Works
on Service Desk (Incident Tickets) within the SLA.
Work
to resolve Level-1 Windows and System related issues.
User
Account Management.
Desktop/Laptop
Imaging, Building and configuration.
Asset
Inventory Management (online tool).
Provides
24x7 support of deployed systems on P0 issues, participating in an on-call
schedule.
Skills:
Windows, Outlook, Printers, Day to day IT Operations Support and
Troubleshooting (Level-1) with basic concept knowledge on Network areas Must be
familiar with DNS, DHCP, WSUS & AV.
Troubleshooting
and problem solving.
Basic
knowledge on Windows Server/System Administration.
Must
be familiar with DNS, DHCP, WSUS & AV.
Knowledge
on Linux and Networking area.
ITIL
Process Framework awareness/exposure.
Knowledge
of Servers, Networking, Exchange, SafeNet, PGP, Remote Technical Support and
must be familiar with hardware spares etc.
Excellent
Verbal and Written English communication.
Must
possess good analytical skills.
Proactive
and taking the initiative.
IT
Processes awareness.
Job Skills:
Excellent Communication skills.
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