Career Info:-
Company Name: Thomson Reuters
Company Website: www.thomsonreuters.com
Job Location: Bangalore
Job Role: Outside Consultant
Job Experience: Freshers, 0-2 Years
Job Eligibility: BCom/BBM/BA/MBA/BSc
Job Summary:
Candidate should be a BCom/BBM/BA/MBA/BSc from a recognized university.
Experience 0 - 2 yrs.
Should be flexible working in night shifts.
Should have excellent communication.
Basic Computer Knowledge.
Candidates who are interested in the above position can walk in for an interview on 27th April 2013 (Saturday) between 11:00 AM to 05:00 PM with your updated resume to the below mentioned venue along with the copy of this mail.
Experience 0 - 2 yrs.
Should be flexible working in night shifts.
Should have excellent communication.
Basic Computer Knowledge.
Candidates who are interested in the above position can walk in for an interview on 27th April 2013 (Saturday) between 11:00 AM to 05:00 PM with your updated resume to the below mentioned venue along with the copy of this mail.
Job Description:
Escalate all delays to internal groups as appropriate
Take responsibility for selected customer related tasks within the allocated customer portfolio and other assignments as requested by the team leader - this will include Daily Contact Management and the maintenance of standard names
Manage internal customer queries and communication in a professional and service-minded manner ensuring that resolution is provided even if not directly within own brief
Work as a team to ensure that internal and external customer's requirements are met - attend team meetings; discharge actions in a timely manner and follow up others as appropriate; keep others informed of all matters affecting their customers.
Take responsibility for CRM data quality in accordance with agreed standards and processes.
This includes the maintenance of account hierarchy.
Resolution of reconciliation discrepancies in conjunction with Data and Compliance.
Collaborate with and support locally based Order Management Specialist in the regional COMCs in APAC, EMEA and RAM as appropriate for the role.
Provide order processing for In-house permissioning.
Monitor the group email account to ensure that requests are actioned and completed according to agreed turnaround times.
Collaborate with Data & Compliance teams to monitor and resolve and order processing errors.
Support the regional COMCs for any ad-hoc projects which require additional order process support on the specialist permissioning systems.
Meet agreed volume, service and quality targets.
Provide assistance and mentorship to new recruits and less experienced members of staff.
Be prepared to work abroad on job rotation and knowledge transfer for short periods.
Job Skills:
Excellent Communication skills.
Walk-In Interview On 27th
April 2013 Timings: 11:00 AM Sharp.
Venue:
RMZ Infinity:
Thomson Reuters
RMZ-Infinity, Tower A, 1st floor
Old madras road,
Opposite to Gopalan Mall,
Beneganahalli, Bangalore
Contact Person: Zama
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