Career Info:-
Company Name: Euromonitor
International
Company Website: www.euromonitor.com
Job Location: Bangalore
Job Role: Graduate
Research Support Agent
Job Experience: Freshers
Job Eligibility: Any Graduate
Job Summary:
Candidate
should be a Any Graduate from a recognized university
Excellent
communication skills.
Service-oriented
attitude.
Fluent
written and spoken English, with additional languages an advantage.
IT
literate, with good knowledge of MS software such as Word, Excel etc.
Excellent
oral and written communication skills.
Tenacity
and keen attention to detail.
Ability
to work under pressure and prioritise workloads.
Business-related
degree.
Customer
service experience.
Experience
of website administration an advantage.
Job Responsibilities:
Real
time online client and order support, answering client questions on Euromonitor
International’s products, services and methodology.
Assisting
with payment queries or any issues related to the online purchasing process.
Liaising
with industry research teams with questions or feedback as necessary.
Online
order processing.
Collating
feedback and usability recommendations, online process improvement and bug
identification.
Monitoring
our analysis systems to provide weekly reports on site use and trends.
Contributing
to an internal knowledge base of frequently asked questions.
Research
and purchasing related.
Assisting
the Website Editor.
Job Skills:
Excellent Communication skills.
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