Career Info:-
Company Name: IBM
Company Website: www.ibm.com
Job Location: Hyderabad/Bangalore
Job Role: Technical Support Associate
Job Experience: Freshers, 0-2 Years
Job Eligibility: BE/BTech/Diploma/Others Graduates
Job Summary:
Candidate should be a BE/BTech/Diploma/Others Graduates.
Fluency In Communications Skills (both spoken and written)/ soft skills
Working in shifts is a mandate.
Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts.
Shifts will 24x7 in nature and can vary depending on geographies supported.
15 years of education required.
Job Description:
Ability to identify basic hardware parts and aware of basic hardware concepts.
User level familiarity with at least one e-mail client - Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller.
Job Skills:
Excellent Communication skills.
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