Company Name: Accor
Company Website: www.accor.com
Company Profile: Accor, the world's leading hotel operator and market leader in Europe, is present in 92 countries with more than 3,500 hotels and 450,000 rooms. Accor's broad portfolio of hotel brands - Sofitel, Pullman, MGallery, Mercure, Novotel, ibis, and Formule1 - provides an extensive offer from luxury to budget.
With more than 160,000 employees in Accor brand hotels worldwide, the Group offers its clients and partners 45 years of know-how and expertise
Job Location: Pune
With more than 160,000 employees in Accor brand hotels worldwide, the Group offers its clients and partners 45 years of know-how and expertise
Job Location: Pune
Job Role: Front Office Associate
Job Experience:
Job Eligibility: Any Graduate/PG
Job Summary:
Candidate should be a Any Graduate/PG from a recognized university.
Job Description:
Responsible for daily administration, meeting and greeting visitors, dealing with guests queries and complaints, and booking rooms.
Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded.
Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
Any matter which may effect the interests of ACCOR should be brought to the attention of the Management.
Responsible for daily administration, meeting and greeting visitors, dealing with guests queries and complaints, and booking rooms.
Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded.
Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
Any matter which may effect the interests of ACCOR should be brought to the attention of the Management.
Job Skills:
Excellent Communication skills.
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