Career Info:-
Company Name: Altisource
Company Website: www.altisource.com
Company Profile: Altisource Portfolio Solutions provides services focused on high value, knowledge-based functions principally related to real estate and mortgage portfolio management, asset recovery and customer relationship management. Utilizing integrated technology that includes decision models and behavioral-based scripting engines, we provide solutions that improve our clients’ performance and maximize their returns.
Job Location: Bangalore
Job Role: Configuration Engineer
Job Experience: 1-4 Years Experience
Job Eligibility: Any Graduate/PG
Job Summary:
Candidate should be a Any Graduate/PG from a recognized university.
Minimum 1 year of IT Service Management experience.
Solid understanding of the ITIL framework specifically Service Asset and Configuration Management.
High level understanding of technology.
Direct experience with at least one Configuration Management Tool (e.g. CA Service Desk, ServiceNow, HP Universal CMDB).
The candidate must be able to learn quickly, work in a fast-paced, team-driven environment and have the ability to communicate well with technical and non-technical personnel.
Must be self-motivated, eager to learn, and willing to take direction.
Job Description:
Work within the CA Service Desk tool in support of the Configuration Management process including creating new CIs and updating.
Existing CI information as needed.
Monitor the CMDB Support queue within Change Management and complete required tasks.
Monitor the CMDB Support queue within Incident Management and complete required tasks.
Provide information on the status of CIs when requested.
Support the Configuration Management Analyst with day-to-day administration of Configuration Management activities.
Solid understanding of the ITIL framework specifically Service Asset and Configuration Management.
High level understanding of technology.
Direct experience with at least one Configuration Management Tool (e.g. CA Service Desk, ServiceNow, HP Universal CMDB).
The candidate must be able to learn quickly, work in a fast-paced, team-driven environment and have the ability to communicate well with technical and non-technical personnel.
Must be self-motivated, eager to learn, and willing to take direction.
Job Description:
Work within the CA Service Desk tool in support of the Configuration Management process including creating new CIs and updating.
Existing CI information as needed.
Monitor the CMDB Support queue within Change Management and complete required tasks.
Monitor the CMDB Support queue within Incident Management and complete required tasks.
Provide information on the status of CIs when requested.
Support the Configuration Management Analyst with day-to-day administration of Configuration Management activities.
Job Skills:
Excellent Communication skills.
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