Career Info:-
Company Name: IBM India
Company Website: www.ibm.com
Company Profile: India Software Labs (ISL) is one of IBM’s premier product development and innovation centers in the world. ISL focuses on developing products, technology and solutions for IBM’s Software Group. It delivers innovations and thought leadership that drive significant revenues for the IBM Company.
Job Location: Bangalore,Hyderabad/Secunderabad,Gurgaon/Noida
Job Location: Bangalore,Hyderabad/Secunderabad,Gurgaon/Noida
Job Role: Technical Support Associate/Technical Support Executive
Job Experience: Freshers, 0-3 Years Experience
Job Eligibility: Any Graduates
Job Summary:
Candidate should be a Any Graduates from a recognized university.
Should have proven knowledge of Computer systems and functions. Eg. Laptop, Desktop & Printers.
Should possess proven knowledge of mobile devices like Blackberry, I Phone, other smart phones etc.
Should have proven knowledge of operating systems like Windows XP, d) Windows 7 and Windows.
Proven communication Skills to be able to effectively communicate with customers over Phone/email.
Knowledge on Mail clients like Lotus and MS Outlook.
Should possess proven knowledge of mobile devices like Blackberry, I Phone, other smart phones etc.
Should have proven knowledge of operating systems like Windows XP, d) Windows 7 and Windows.
Proven communication Skills to be able to effectively communicate with customers over Phone/email.
Knowledge on Mail clients like Lotus and MS Outlook.
Job Description:
Candidate will be involved in solving technical query & Trouble shooting.
Receiving or/and making calls to be able to respond to client concerns/request that are basic technical in nature.
Perform initial problem determination (Level 1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.
Receiving or/and making calls to be able to respond to client concerns/request that are basic technical in nature.
Perform initial problem determination (Level 1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.
Job Skills:
Excellent Communication skills.
Venue:
VENUE (BANGALORE)
IBM India Pvt. Ltd
D Block, Embassy Golf Links, Kormangala,
Indiranagar Ring Road, Bangalore 560 071
OR
VENUE (HYDERABAD)
IBM India Pvt. Ltd
3A, Mindspace, Madhapur, Hitech City,
Hyderabad, Andhra Pradesh 500 081
VENUE Gurgaon:
Unitech Cyber Park,
Tower B, 9Th Floor, Sec-39,
Gurgaon, Haryana
CLICK HERE TO APPLY
Venue:
VENUE (BANGALORE)
IBM India Pvt. Ltd
D Block, Embassy Golf Links, Kormangala,
Indiranagar Ring Road, Bangalore 560 071
OR
VENUE (HYDERABAD)
IBM India Pvt. Ltd
3A, Mindspace, Madhapur, Hitech City,
Hyderabad, Andhra Pradesh 500 081
VENUE Gurgaon:
Unitech Cyber Park,
Tower B, 9Th Floor, Sec-39,
Gurgaon, Haryana
CLICK HERE TO APPLY
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