IBM Walkin For Technical Support Associate-BCom/BBA/BSc/BCA/Diploma On 15th November 2016 at Gurgaon
Career Info:-
Career Info:-
Company Name: IBM India
Company Website: www.ibm.com
Company Profile: India Software Labs (ISL) is one of IBM’s premier product development and innovation centers in the world. ISL focuses on developing products, technology and solutions for IBM’s Software Group. It delivers innovations and thought leadership that drive significant revenues for the IBM Company.
Job Location: Gurgaon/Noida
Job Location: Gurgaon/Noida
Job Role: Technical Support Associate
Job Experience: Freshers, 0-2 Years Experience
Job Eligibility: BCom/BBA/BSc/BCA/Diploma Candidates
Job Summary:
Candidate should be a BCom/BBA/BSc/BCA/Diploma Graduates from a recognized university.
Bachelor's Degree/ Diploma (15 Years + education).
Good communication skills are requisite.
Knowledge of Computer Hardware and Networking concepts.
Willingness to work in night shifts.
Job Description:
You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
Assist in End to End Problem, Change and Incident Management.
Good communication skills are requisite.
Knowledge of Computer Hardware and Networking concepts.
Willingness to work in night shifts.
Job Description:
You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
Assist in End to End Problem, Change and Incident Management.
Job Skills:
Excellent Communication skills.
Venue:
Gurgaon:
UNITECH CYBER PARK, SECTOR ROAD, SECTOR-39, TOWER-B,11TH FLOOR, GURGAON, HR 122002
(Nearest Metro Station-HUDA CITY CENTRE)
Noida:
UNITECH INFO SPACE,PLOT NO. - 20, TAJ EXPRESSWAY,, NOIDA, UP 201309, IN
Shifts- Yes(24*7 Environment)
Contact Person: Rupali - 7042555703
Venue:
Gurgaon:
UNITECH CYBER PARK, SECTOR ROAD, SECTOR-39, TOWER-B,11TH FLOOR, GURGAON, HR 122002
(Nearest Metro Station-HUDA CITY CENTRE)
Noida:
UNITECH INFO SPACE,PLOT NO. - 20, TAJ EXPRESSWAY,, NOIDA, UP 201309, IN
Shifts- Yes(24*7 Environment)
Contact Person: Rupali - 7042555703
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