Career Info:-
Company Name: Capgemini
Company Website: www.capgemini.com
Company Profile: Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. Present in 44 countries with more than 130,000 employees, the Capgemini Group helps its clients transform in order to improve their performance and competitive positioning. We offer an array of integrated services that combine top-of-the-range technology with deep sector expertise and a strong command of our four key businesses.
Job Location: Chennai
Job Role: Voice Process - Customer Care
Job Experience: 1-5 Years Experience
Job Eligibility: Any Graduate
Job Summary:
Candidate should be a Any Graduate from a recognized university.
Prior Voice/Customer Care Experience.
Good Exposure in MS.
1 to 5 Years of International Calling Experience.
Flexibility to work in any shift preferably the early morning shifts.
Flexible to work in night shift.
Job Description:
Ability to speak to customer in APAC region (Predominantly in Aus, NZ, Philipines) in neutral accent.
Need to liaise with multiple parties to seek resolution of long pending issues.
The skill to manage customer relationship while ensuring business objectives are met would be highly sought.
Ability to understand nuances of cash application process would be an advantage.
Skill on prioritization and planning of schedules of calls is required.
Job Skills:
Excellent Communication skills.
Walk-In Drive Date On 7th Sep 2016, Time: 10:00 AM to 01:00 PM.
Venue:
Capgemini India Pvt Ltd,
117, Rajiv Gandhi Salai (OMR),
Prestige Cyber Towers,
Karapakkam,
Chennai - 600 097
Venue:
Capgemini India Pvt Ltd,
117, Rajiv Gandhi Salai (OMR),
Prestige Cyber Towers,
Karapakkam,
Chennai - 600 097
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