
Career Info:-
Company Name: Nokia Siemens
Networks
Company Website: www.nokiasiemensnetworks.com
Job Location: Chennai
Job Role: FM Engineer
Job Experience: 1-3 Years
Job Eligibility: Technical Degree or Equivalent
Job Summary:
Candidate
should be Technical Degree or
Equivalent.
FM
support for Core , RAN.
Performs
basic technical activities to service the customer directly or through customer
interface, under supervision and following defined procedures.
Executes
basic technical tasks according to defined procedures. Actively develops
competences.
Quick
Learner and willing to work in Rotational Shifts.
Good
communication and presentation skills.
Experience
in Project acceptance is an added advantage.
Leadership
and Management of FM team.
Leadership
of technical support specialists.
Leadership
of Trouble Ticket & CR activities.
Ensures
24×7 cover is available (shift & callout) for all technologies as needed.
FM
Process & Tool development.
Ensures
escalation management and technical support.
Manages
escalations as required and is active member of escalation team.
Ensures
end-end support, coordination and control of assigned Trouble Tickets and CR’s.
Ensures
planned outages are carried out in maintenance window.
Job Skills:
Excellent Communication skills.
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