(Freshers/Experience) Flextronics Hiring Engineer at Chennai

Career Info:-

Company Name: Flextronics International

Company Website: www.flextronics.com

Job Location: Chennai

Job Role: Engineer

Job Experience: Freshers, 0-2 Years

Job Eligibility: Bachelor’s Degree

Job Summary:

Candidate should be a Bachelor’s Degree.

0 - 2 years of Customer Service / Technical troubleshooting Experience Basis Operating System knowledge (Win XP / Vista / 7).

Basic Networking knowledge.

Basic knowledge of Email clients Problem Resolution Skills.

Customer Service Oriented Good Communications Skills - verbal and written.

Job Description:

Resolve Service Request Tasks Resolve Incident Tickets (Basic and Advanced Troubleshooting) Answer Customer Service Inbound Calls and resolve issues reported by chat and email Follow up with End Users when required by email and outbound calls Provide Training to End Users Create and Publish KB Articles Reporting to Team Leader.

Job Skills:

Excellent Communication skills.

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