
Career Info:-
Company Name: Flextronics
International
Company Website: www.flextronics.com
Job Location: Chennai
Job Role: Engineer
Job Experience: Freshers, 0-2 Years
Job Eligibility: Bachelor’s Degree
Job Summary:
Candidate
should be a Bachelor’s Degree.
0
- 2 years of Customer Service / Technical troubleshooting Experience Basis
Operating System knowledge (Win XP / Vista / 7).
Basic
Networking knowledge.
Basic
knowledge of Email clients Problem Resolution Skills.
Customer
Service Oriented Good Communications Skills - verbal and written.
Job Description:
Resolve
Service Request Tasks Resolve Incident Tickets (Basic and Advanced
Troubleshooting) Answer Customer Service Inbound Calls and resolve issues
reported by chat and email Follow up with End Users when required by email and
outbound calls Provide Training to End Users Create and Publish KB Articles
Reporting to Team Leader.
Job Skills:
Excellent Communication skills.
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