Company Name: HCL Technologies Services Ltd
Company Website: www.hcl.com
Job Location:
Job Role:
Job Experience: Freshers - 2013 Pass Outs
Job Eligibility: BE/BTech/BCA/BSc
Job Summary:
Candidates should be done BE/BTech/BCA/BSc from a recognized university.
BTech (CS/IT/EEE/ECE/E&I), BCA/BSc - (CS/IT/Mathematics/Statistics).
60% throughout in academics.
No Current Backlogs.
2013 Pass Out Only.
60% throughout in academics.
No Current Backlogs.
2013 Pass Out Only.
Job Description:
Excellent communication and conversation skills (Verbal and Written).
Good Documentation SKills.
Good Working knowledge of MS OFFICE.
Should have good customer handling skills.
Able to handle unforeseen situations.
High Level of Acceptance.
Can Drive HCLs Value and its methodology.
Technical SKills/Experience/Certification Requirements:
Ability to successfully provide hardware/software/network problem analysis and resolutions support over the phone.
Personal dedication to providing high quality, superior service at all times.
Ability to finish what is started is a must.
Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared.
Ability to learn new information quickly and the willingness to do so at all times.
Ability to work flexible hours from time to time to cover for other staff.
Should have understanding of IT Environment and ready to learn new processes and technologies.
Customer Focus.
Team Work.
Technical Expertise.
Interpersonal Effectiveness.
Concern for order and Quality.
Knowledge of Basis Networking and other technologies.
Fundamental ITIL Knowledge of V2 or V3 especially on Service Desk, Incident, Problem and Change Management preferred.
Good to have basis understanding of Client Server Architecture, OS.
CCNA/MSP/MSCA Preferred.
Good Documentation SKills.
Good Working knowledge of MS OFFICE.
Should have good customer handling skills.
Able to handle unforeseen situations.
High Level of Acceptance.
Can Drive HCLs Value and its methodology.
Technical SKills/Experience/Certification Requirements:
Ability to successfully provide hardware/software/network problem analysis and resolutions support over the phone.
Personal dedication to providing high quality, superior service at all times.
Ability to finish what is started is a must.
Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared.
Ability to learn new information quickly and the willingness to do so at all times.
Ability to work flexible hours from time to time to cover for other staff.
Should have understanding of IT Environment and ready to learn new processes and technologies.
Customer Focus.
Team Work.
Technical Expertise.
Interpersonal Effectiveness.
Concern for order and Quality.
Knowledge of Basis Networking and other technologies.
Fundamental ITIL Knowledge of V2 or V3 especially on Service Desk, Incident, Problem and Change Management preferred.
Good to have basis understanding of Client Server Architecture, OS.
CCNA/MSP/MSCA Preferred.
Terms & Conditions:
Willing to sign service agreement (As Applicable).
Willing to relocate, if required.
Willing to work in 24*7 environment.
CTC of 1.8 L.
Job Skills:
Excellent communication skill.
Willing to work in night shifts
Immediate joinees are preferred.
Walk-In Interview Date On 26th July 2013 Time 9 AM - 12 PM
Venue:
SNR Sons College Auditorium,
SNR College Road,
Coimbatore - 641 006
SNR College Road,
Coimbatore - 641 006
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