Ocwen Hiring "Customer Care Coordinator" For Freshers Any Graduates, Bangalore On August 2014

Career Info:-

Company Name: Ocwen

Company Website: www.ocwen.com

Company Profile: Ocwen Financial Corporation (“Ocwen”) is the largest independent mortgage loan servicer in the United States and the fifth largest overall mortgage servicer. Ocwen is publicly traded (NYSE:OCN) and is widely recognized in government, industry, community and media circles as a leader in foreclosure prevention, mainly through loan modifications.  Over the past few years, Ocwen has enjoyed significant growth in its loan servicing portfolio and market capitalization, largely as a result of successfully integrating servicing platforms acquired from large financial institutions.

Job Location: Bangalore

Job Role: Customer Care Coordinator

Job Experience: Freshers

Job Eligibility: Any Graduates

Job Summary:

Candidate should be a Any Graduates from a recognized university.

This position requires Strong Customer Service skills.

Overall knowledge and experience in mortgage loan servicing desirable but not required.

Graduate degree from an accredited university is preferred. 

12 years of full time education is must.

Job Description:

Handle loan related customer inquiries over the loan servicing toll free telephone number for pre foreclosure to delinquent accounts.

Appropriately follows up with customers when commitments for payment are not met.

Logs all borrower contacts into the loan servicing system.

Offer long term resolutions to customers to resolve delinquency.

Proficient use of an autodialing system to maximize effectiveness and increase contact ratios.

Required to make the prescribed number of contacts during the daily work schedule.

Familiar with the customer relations functions and the services offered.

Perform miscellaneous job related duties as assigned by the department manager.

Job Skills:

Excellent Communication skills.

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