Company Name: Infogain
Company Website: www.infogain.com
Company Profile: Infogain is proud of its 15-year-long partnership with a multi-billion-dollar Silicon-valley based, technology equipment manufacturing company. Infogain provides managed services for this client in the areas of integration and service-oriented architecture, portals and enterprise content management, master data management, Oracle E-Business release 12, and several cloud-based systems. Infogain's team at this client include 150 members, 70% of whom work offshore.
Job Location: Noida
Job Location: Noida
Job Role: Software Engineer Trainee
Job Experience: Freshers, 0-2 Years Experience
Job Eligibility: Any Graduates
Job Summary:
Candidate should be a Any Graduates from a recognized university.
Need a support engineer who can support end users in a 24/7 Environment.
Excellent written and verbal communication.
Zeal to learn technologies like Oracle Apps, SQL.
Experience in dealing with End customers.
Working knowledge of Support Tools like Service Now, HP- Quality Center.
Good at Monitoring and taking timely actions.
Should be able to create reports using MS Excel and follow support processes.
ITIL Process knowledge for Incident Management, Releases and SLA management.
Excellent written and verbal communication.
Zeal to learn technologies like Oracle Apps, SQL.
Experience in dealing with End customers.
Working knowledge of Support Tools like Service Now, HP- Quality Center.
Good at Monitoring and taking timely actions.
Should be able to create reports using MS Excel and follow support processes.
ITIL Process knowledge for Incident Management, Releases and SLA management.
Job Skills:
Excellent Communication skills.
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