Company Name: Accor
Company Website: www.accor.com
Company Profile: Accor, the world's leading hotel operator and market leader in Europe, is present in 92 countries with more than 3,500 hotels and 450,000 rooms. Accor's broad portfolio of hotel brands - Sofitel, Pullman, MGallery, Mercure, Novotel, ibis, and Formule1 - provides an extensive offer from luxury to budget.
With more than 160,000 employees in Accor brand hotels worldwide, the Group offers its clients and partners 45 years of know-how and expertise
Job Location: Pune
With more than 160,000 employees in Accor brand hotels worldwide, the Group offers its clients and partners 45 years of know-how and expertise
Job Location: Pune
Job Role: Front Office Associate
Job Experience:
Job Eligibility: Diploma/BHM
Job Summary:
Candidate should be a Diploma/BHM from a recognized university.
Outstanding personality and unmatched levels of energy, enthusiasm and commitment.
Excellent multi-tasking, problem solving, service orientation and interpersonal team skills.
Displays high level of flexibility, initiative, sincerity and team work.
Knows and is able to use MS Office Suite.
Graduate in Hotel management.
Knowledge of Opera.
Prior relevant experience of at least 6 months will be preferred.
Outstanding personality and unmatched levels of energy, enthusiasm and commitment.
Excellent multi-tasking, problem solving, service orientation and interpersonal team skills.
Displays high level of flexibility, initiative, sincerity and team work.
Knows and is able to use MS Office Suite.
Graduate in Hotel management.
Knowledge of Opera.
Prior relevant experience of at least 6 months will be preferred.
Job Description:
Ensure a high level of guest service and handle guest complaints professionally.
Ensure seamless check in and check out of the guests.
Ensure that pricing policy and internal audit procedures are duly applied.
Provide support to reservations team.
Ensure a high level of guest service and handle guest complaints professionally.
Ensure seamless check in and check out of the guests.
Ensure that pricing policy and internal audit procedures are duly applied.
Provide support to reservations team.
Job Skills:
Excellent Communication skills.
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