(Freshers/Experience) HCL Hiring Technical Support Officer at Chennai

Career Info:-

Company Name: HCL Technologies Limited

Company Website: www.hcl.com

Job Location: Chennai

Job Role: Technical Support Officer

Job Experience: 0-1 Years

Job Eligibility: Any Graduate/UG

Job Description:

Essential Duties and Responsibilities:

1. Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.

2. Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).

3. Configure software to connect to Internet application servers.

4. Provide training to clients in the use of system and applications as related to Internet.

5. Obtain general understanding of OS and application operations related to company offered services.

6. Identify and correct or advise, on operational issues in client computer systems.

Job Skills:

Excellent communication skills in English.

Willingness to work in Rotational shift.

Willingness to work in a BPO.

Walk In Venue:

HCL Technologies ltd,

W.S.S. Towers,

# 107 & 108, Harris Road,

Pudupet, Mount Road,

Chennai-2.

Landmark - Near Casino Theatre.

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