Career Info:-
Company Name: Orange Business
Services
Company Website: www.orange.com
Job Location: Gurgaon
Job Role: Associate NOC
Engineer
Job Experience: 1-2 Years
Job Eligibility: BE/BTech/ME/MTech
Job Summary:
Candidate
should be BE/BTech/ME/MTech.
University
Degree / Diploma or equivalent in
Electronics or Telecommunications engineering
with 1-2 year work experience in large networks or telecom environment.
Excellent diagnostic and network troubleshooting
skills.
Ability
to understand, analyse and resolve problems quickly.
Good
interpersonal skills and the ability to communicate effectively at all levels
and with all nationalities and cultures.
Proactive
attitude to use his/her initiative to react quickly, to work effectively in
emergency situations under minimum supervision.
Self-motivated
and capable to work within a strong team environment is essential.
Must
be fluent in English language. Possession
of multi languages is an asset.
Contribute
to the effective overall performance of the Orange Business Services Global
Network, while ensuring the highest level of network availability, by providing
proactive/reactive operational support of our network , to meet our customer
requirements for the services we offer, like
X.25, Frame Relay, ATM, Direct Link, Backbone , Managed Router services,
voice services, etc.
Job Description:
Oversee
the proper functioning of all network elements.
Address
and correct all network problems /tickets referred to the group in an effective
and timely manner by utilizing the appropriate internal and external resources.
Diagnose
all hardware components and the majority of the software components in the
Operations environment.
Effectively
transfer
shift status information
to the next shift
assuming responsibility.
Continuously monitor for any repeated/chronic network problems and
implement corrective/ prevention action plan.
Perform
appropriate daily scheduling and cultivate
teamwork to ensure
proper Global Network Control
coverage, and assign / prioritize tasks to be performed for maximum
efficiency.
Remain familiar
with the site facilities in order
to react accordingly in situations that
require intervention.
Coordinates
testing and/or hardware replacement with vendors, Field Services and Carriers.
Interface
with multiple carriers/vendor supervisors /managers as an escalation point of
contact that is required to maintain system/link availability and restore
service.
Provide
first level support to the Field engineers.
Apply
and supervise all Disruptive Network changes in their time frame.
Assist
the Global Network Control on Duty Manager to implement, follow up and provide
feedback for operational procedures to ensure network efficiency and
availability.
Job Skills:
Excellent Communication skills.
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