Career Info:-
Company Name: Microland Limited
Company Website: www.microland.co.in
Job Location: Bangalore
Job Role: Desktop
Engineer & Servicedesk Engineer
Job Experience: 1-2 Years
Job Eligibility: Any Graduate
Job Summary:
Candidate
should be a Any Graduate from a recognized university.
Candidates
should possess all the documents- Education details, offer letter and relieving
letters.
Graduation
Must- Candidates awaiting results, Final year appearing and those having back
logs need not apply.
Candidates
who walk in after 12:30pm will not be eligible to take up the interview.
Job
Location: Electronic City/ MG Road
Desktop
Engineer: -
1 to 2yrs
Candidate
should be comfortable for 24*7 shift.
No
transportation facility.
Candidate
should be good in terms of communication as its for one of the international
customer.
Candidate
should be a graduate i.e-10+2+3 or 10+2+4 from affiliated university.
Candidate
should have all the set of documents for the companies worked-Offer letter,
salary slip, Experience letter.
Job
Description:
Good
Communication Skills.
Should
be open to work in 24*7 environments.
Minimum
1yr experience in desktop support with good experience on Outlook/lotusnote.
Should
perform user account creation, deletion, and configuration.
Basic
troubleshooting experience needed along with knowledge on the Operating System.
Configuring
and Trouble shooting of MS OUTLOOK/lotus note-To solve the technical problems
remotely.
Knowledge
of Software Installation.
Troubleshooting
the Hardware and Software problems.
Servicedesk
Engineer: - 1
to 2yrs
Candidate
should be comfortable for 24*7 shift.
No
transportation facility.
Candidate
should be good in terms of communication as its for one of the international
customer.
Candidate
should be a graduate i.e-10+2+3 or 10+2+4 from affiliated university.
Candidate
should have all the set of documents for the companies worked-Offer letter,
salary slip, Experience letter.
Job
Description:
Responding
to and Answering Calls, Emails and Web Tickets of end users in a cordial,
professional manner.
Logging
Tickets (Incident/Service Request/Information Query) for every user interaction
handled.
Providing
first level support on Desktops, Peripherals, and Office automation products.
Route/Assign
tickets to the appropriate support group, if necessary.
Identifying
and escalating high-severity, priority issues.
Updating
Pending Tickets with timely, precise, accurate updates.
Following-up
with end users, if necessary, for closure of pending tickets.
Willing
to work for 24*7 shifts.
Job Process:
Group Discussion.
Two Levels of Face to Face Discussions.
Job Skills:
Excellent Communication skills.
Walk-In Interview On 20th
April 2013 Timings: 10:00 AM to 01:00 PM
We are conducting interviews for Desktop Engineer
& Service Desk Engineer on 20th April 2013 i.e. Saturday.
If you are interested please walk in on the below
venue on 20th April along with your updated resume.
Venue:
Microland Limited,
1B RMZ Ecospace Belandur Outer Ring Road,
Bengaluru/Bangalore - 560 037,
Karnataka,
India
Telephone: 91-80-39180000
Contact Person: Ms. Poornima
Nair
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