(Freshers/Experience) Walk-In Interview IBM Hiring Off-Campus Drive Technical Support Engineer For BE/BTech/MCA/B.Sc/BCA/BCM/M.Sc/Diploma On 20th,21st,23rd,24th April 2013 at Cochin

Career Info:-

Company Name: IBM

Company Website: www.ibm.com

Job Location: Cochin

Job Role: Technical Support Engineer

Job Experience: Freshers – 2011,2012,2013 Batch

Job Eligibility: BE/BTech/MCA/B.Sc/BCA/BCM/M.Sc/Diploma

Job Summary:

Candidate should be a BE/BTech/MCA/B.Sc/BCA/BCM/M.Sc/Diploma from a recognized university.

BE/B.Tech, MCA Any Graduate (10+2+3), Any Post Graduates, Diploma Holders (10+2+3) with an aggregate of 55% Marks.

Fluency in communications skills (written & oral).

2011/2012 Pass outs without experience can also attend.

Candidate should have completed minimum of 15 years of formal education.

Candidates shouldn't have any backlog at the time of IBM process.

Candidate should have good communication skills.

Candidate should have good knowledge on Computer Hardware and Networking concepts.

Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.

Browser Support - Internet Explorer.

Strong computer skills required.

Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.

Excellent oral and written communication skills.

Excellent customer service orientation.

Neutral accent.

Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.

Job Description:

Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.

The job will require you to handle inbound calls/emails/chats regarding technical issues for end users.

Remote Infrastructure support delivery.

Perform problem cause analysis.

Resolve routine customer problem.

Ability to Identify Opportunity & Implement Process Improvements.

Has technical experience and skills in the areas of problem determination, creativity and analysis.

Ability to meet a set of defined account agent productivity measurements.

Job Process:

Written Test.

Group Discussion.

Technical Interview.

HR Round.

For more details call KBCCP 9037360286/9061560223 (9am to 6pm) on working days.

Job Responsibilities:

Candidates need to bring DD Rs.200/- towards 'KSEDC Ltd' payable at Trivandrum OR pay the amount at spot ,

Two copies of RESUME,

Two sets of photocopies of your mark lists,

Three copies of passport size photographs,

Any Photo ID [College, DL, PAN, Voters]

Online confirmation open:

KBCCP [Login / New Registration] to confirm / access hall ticket.

Job Skills:

Excellent Communication skills.

Job Salary: INR 2.0 to 3.2 Lacs.

Walk-In Interview On 20th, 21st, 23rd, 24th April 2013

Venue:

CLICK HERE TO KNOW MORE DETAILS

CLICK HERE TO APPLY FOR JOB