Career Info:-
Company Name: Celebron
Company Website: www.celebron.com
Job Location: Indore
Job Role: Technical Support (International Voice)
Job Experience: Freshers, 0-1 Year
Job Eligibility: UG/Graduate/PG
Job Summary:
Candidate should be done UG/Graduate/PG from a recognized university.
Job Description:
(Technical Support (International Voice)):
Deliver technical support to Netgear customers over reomote troubleshooting and chat support.
This can be related to any computer/peripherals/networking related issues.
They will also be responsible for handling customers post registration technical queries, providing post-sale customer service.
Help in achieving SLA's Specially AHT and FCR.
Communicate Quality standards and maintain customer satification index.
Mentor and train the agents on latest issues.
Should come up with new troubleshooting techniques.
If you would like to explore this opportunity then please respond to us immediately with an updated word document resume mail to: pavan.celebron@gmail.com or call to 8885089812
Job Skills:
Excellent Communication skills.
Contact person: Pavan
Contact Telephone: 8885089812
Send Resume: pavan@celebron.com
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