Company Name: Tech Mahindra Ltd.
Company Website: www.techmahindra.com
Job Location: Pune, Maharashtra
Job Role: Social Media Executive
Job Experience: 1-4 Years
Job Eligibility: Any Graduates
Job Summary:
Candidate should be a Any Graduates from a recognized university.
Graduates (Except BE/B.Tech.) can apply.
Min.1 year experience.
Good written and verbal communication skills in English.
Willingness to learn.
Customer focused attitude.
Genuine Interest in making career in BPO industry.
NO COMPLETE NIGHT SHIFTS.
Tremendous Learning & Growth opportunities.
Job Description:
Connect and Interact with customers on Social Platforms including but not limited to Facebook, Twitter, LinkedIn and Blogs.
Provide professional yet personalized experience on all interactions with the customers on Social Platforms.
Perform post resolution follow-ups to help requests / to follow up on cases till closure flawlessly.
Email communication with customers.
Follow up with customers.
Resolving email queries, complaints of customers.
Data updation in system.
Offering Quality customer Service.
Min.1 year experience.
Good written and verbal communication skills in English.
Willingness to learn.
Customer focused attitude.
Genuine Interest in making career in BPO industry.
NO COMPLETE NIGHT SHIFTS.
Tremendous Learning & Growth opportunities.
Job Description:
Connect and Interact with customers on Social Platforms including but not limited to Facebook, Twitter, LinkedIn and Blogs.
Provide professional yet personalized experience on all interactions with the customers on Social Platforms.
Perform post resolution follow-ups to help requests / to follow up on cases till closure flawlessly.
Email communication with customers.
Follow up with customers.
Resolving email queries, complaints of customers.
Data updation in system.
Offering Quality customer Service.
Job Process:
Aptitude Test
Technical Interview
HR Interview
Note: Candidates are required to carry their CV along with 2 Photographs.
Technical Interview
HR Interview
Note: Candidates are required to carry their CV along with 2 Photographs.
Job Skills:
Strong interpersonal, written and verbal communication skills.
Walk-In Interview On 24th to 28th October 2016, Time: 10:00 AM - 05:00 PM.
Venue:
Tech Mahindra Ltd.,
2nd floor, Delta 1, Gigaspace, Behind Phoenix mall,
Vimannagar, Pune - 411 014
Contact Number: 020-66273039
Tech Mahindra Ltd.,
Sharda Center, Near Nal stop, Karve Road,
Erandwane, Pune - 411 004
Contact Person: Asmita/Jagruti/Disha/Kanchan
2nd floor, Delta 1, Gigaspace, Behind Phoenix mall,
Vimannagar, Pune - 411 014
Contact Number: 020-66273039
Tech Mahindra Ltd.,
Sharda Center, Near Nal stop, Karve Road,
Erandwane, Pune - 411 004
Contact Person: Asmita/Jagruti/Disha/Kanchan
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