Company Name: HCL Technologies Services Ltd
Company Website: www.hcl.com
Company Profile: HCL Technologies Limited is a global IT services company headquartered in Noida, India. It offers services including software consulting, enterprise transformation, remote infrastructure management.
Job Location: Chennai
Job Location: Chennai
Job Role: IT Analyst/Sr.IT Analyst
Job Experience:
Job Eligibility: Any Graduate/PG
Job Summary:
Candidates should be done Any Graduate/PG from a recognized university.
Walk-in for IT Analyst/Sr. IT Analyst @ HCL Comnet- Chennai !!! - 20 Opening(s)
Opening for SD/Dc-ops L1 it is for IT Infra Structure.
Walk-in for IT - Service Desk & Data Center - ops!!.
Job Description:
Provide hardware/software/network problem diagnosis/resolution via telephone/email/chat for customer's end users.
Route problems to internal 2nd and 3rd level IT support staff.
Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's.
Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders/incidents to appropriate
Support teams and follow up until closure.
Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs.
Perform user account management activities.
Escalate complex problem to appropriate support specialists.
Work Location - Bangalore, Chennai, Noida
Opening for SD/Dc-ops L1 it is for IT Infra Structure.
Walk-in for IT - Service Desk & Data Center - ops!!.
Job Description:
Provide hardware/software/network problem diagnosis/resolution via telephone/email/chat for customer's end users.
Route problems to internal 2nd and 3rd level IT support staff.
Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's.
Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders/incidents to appropriate
Support teams and follow up until closure.
Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs.
Perform user account management activities.
Escalate complex problem to appropriate support specialists.
Work Location - Bangalore, Chennai, Noida
Job Process:
Grammar Test.
Group Discussion.
Technical Round.
HR Round.
Job Skills:
Excellent communication skill.
Walk in with your updated Resume with the name Naren marked on top.
Mention the skill for what you are applying on top of your resume.
Carry a copy of Govt auth ID Proof copy
Copy of this mail
Mention the skill for what you are applying on top of your resume.
Carry a copy of Govt auth ID Proof copy
Copy of this mail
Walk-In Interview Date On 3rd & 4th October 2014 Time 11:00 AM Onwards.
Venue:
Sterling Technopolis:
HCL Comnet Limited,
4/293, Sterling Technopolis,
Old Mahabalipuram Road,
Kandanchavadi.
Contact No: 8800500765
Contact Person: Sonam chawla
HCL Comnet Limited,
4/293, Sterling Technopolis,
Old Mahabalipuram Road,
Kandanchavadi.
Contact No: 8800500765
Contact Person: Sonam chawla
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