
Company Name: HCL Technologies Services Ltd
Company Website: www.hcl.com
Company Profile: HCL Technologies Limited is a global IT services company headquartered in Noida, India. It offers services including software consulting, enterprise transformation, remote infrastructure management.
Job Location: Bangalore
Job Location: Bangalore
Job Role: Technical Support Manager
Job Experience: 1-3 Years Experience
Job Eligibility: BCom/B.Sc/BE/BTech/BA/BBA/B.Arch/B.Ed/BCA/PG/Any Graduate
Job Summary:
Candidates should be done BCom/B.Sc/BE/BTech/BA/BBA/B.Arch/B.Ed/BCA/PG/Any Graduate from a recognized university.
HCL Hiring - (IT Service Desk) at Bangalore on 3rd & 4th Oct 2014! - 20 Openings.
IT Service desk 0.6yrs - 4yrs (Technical support to global clients, IT help desk /service Desk/IT Troubleshooting or Candidates with Tech support international BPO exp with Excellent Communication skills can apply.
Job Description:
Perform user account management activities.
Escalate complex problem to appropriate support specialists.
Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets,
presentation graphics, database management systems, electronic mail, and communications).
Troubleshoot client software and basic network connectivity problems.
Identify, evaluate and prioritize customer problems and complaints.
May train users and operators on a limited basis and/or may write training procedures.
Participate in on-going training and departmental development.
Routine maintenance updates with other IT staff and business units.
Provide all required documentation including standards, configurations and diagrams.
Provide knowledge transfer of Service Desk operations.
Work Location - Bangalore
IT Service desk 0.6yrs - 4yrs (Technical support to global clients, IT help desk /service Desk/IT Troubleshooting or Candidates with Tech support international BPO exp with Excellent Communication skills can apply.
Job Description:
Perform user account management activities.
Escalate complex problem to appropriate support specialists.
Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets,
presentation graphics, database management systems, electronic mail, and communications).
Troubleshoot client software and basic network connectivity problems.
Identify, evaluate and prioritize customer problems and complaints.
May train users and operators on a limited basis and/or may write training procedures.
Participate in on-going training and departmental development.
Routine maintenance updates with other IT staff and business units.
Provide all required documentation including standards, configurations and diagrams.
Provide knowledge transfer of Service Desk operations.
Work Location - Bangalore
Job Process:
Grammar Test.
Group Discussion.
Technical Round.
HR Round.
Job Skills:
Excellent communication skill.
Walk in with your updated Resume with the name Naren marked on top.
Mention the skill for what you are applying on top of your resume.
Carry a copy of Govt auth ID Proof copy
Copy of this mail
Mention the skill for what you are applying on top of your resume.
Carry a copy of Govt auth ID Proof copy
Copy of this mail
Walk-In Interview Date On 3rd & 4th October 2014 Time 01:00 PM Onwards.
2pm to 4pm (Friday)
10am to 3:30pm (Saturday)
2pm to 4pm (Friday)
10am to 3:30pm (Saturday)
Venue:
HCL Comnet Systems and Services Ltd.
STPI Unit, Surya Sapphires Plot No 3
2nd Floor, HCL Comnet Block,
Survey No 20 & 22 Konnappana Agrahara Village,
Electronic City, Hosur Road, Bangalore - 560 100
Contact No: 044-64540443
Contact Person: Naren
STPI Unit, Surya Sapphires Plot No 3
2nd Floor, HCL Comnet Block,
Survey No 20 & 22 Konnappana Agrahara Village,
Electronic City, Hosur Road, Bangalore - 560 100
Contact No: 044-64540443
Contact Person: Naren
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