Career Info:-
Company Name: EXL Servicescom ( I ) Pvt Ltd.
Website: www.exlservice.com
Company Profile: EXL (Nasdaq:EXLS) is a leading business process solutions company that helps companies drive business impact and adapt faster to the changing global marketplace.
EXL provides operations management, embedded analytics and technology platforms to organizations in the banking and financial services, healthcare, insurance, utilities, transportation and logistics, and travel industries. With more than 21,000 people around the world, we work with our clients as strategic partners to execute operations, identify opportunities to gain a competitive edge, and create new channels for growth and savings. Headquartered in New York and operational since 1999, EXL is present in the U.S., U.K., Singapore, Romania, the Philippines, India, Germany, Czech Republic and Bulgaria
Job Location: Bangalore
EXL provides operations management, embedded analytics and technology platforms to organizations in the banking and financial services, healthcare, insurance, utilities, transportation and logistics, and travel industries. With more than 21,000 people around the world, we work with our clients as strategic partners to execute operations, identify opportunities to gain a competitive edge, and create new channels for growth and savings. Headquartered in New York and operational since 1999, EXL is present in the U.S., U.K., Singapore, Romania, the Philippines, India, Germany, Czech Republic and Bulgaria
Job Location: Bangalore
Job Role: Live Chat Process-Backend Process
Job Experience: 1-3 Years Experience
Job Eligibility: Any Graduates
Job Summary:
Candidate should be a Any Graduates from a recognized university.
Hiring: Live Chat Process-Backend Process
Ability To Comprehend & Respond To All Customer Queries (Through Chat) With Immediate Resolution (Real Time) To Ensure Customer Satisfaction.
Deliver To The Employees, Customer And Shareholder Metrics As Per Goals.
Adherence to Quality and Compliance Guidelines Communicates Effectively, Oral As well As Written Ability to recognize tone and mood of customer through written communication.
Adaptable & Customer Centric Approach To Situations to Deliver Superior Service Personalization/ Empathy in Communication Ability to Address 2-3 Conversations Simultaneously
Attentive: Eye for Detail
Graduate/Under Graduate/with Strong Interpersonal, Communication & Writing Skills Accompanied By Quick Comprehension & Clear Articulation Change Management Ability Demonstrated.
Typing Speed (25- 35 Words/Minute).
Quick Navigation Ability, Web Savvy, and Basic Troubleshooting Knowledge Multitasking: Ability to Toggle between Screens.
Job Responsibilities:
Updated copy of 2 Resumes.
Passport Size 2 Photograph.
Photo ID Proof.
All Educational Documents.
All Educational Documents.
Job Skills:
Excellent Communication skills.
Walk-In Interview On 9th Sep 2016, Timings: 11 AM to 3 PM
Venue:
EXL Servicescom ( I ) Pvt Ltd
Tower 2D, Embassy Tech Village,Devarabeesanahalli,
Beside New Horizon Engineering College.
Bangalore - 560037
BANGALORE,Karnataka,India - 560 037
Contact Person: Harish Jagadish
Contact No: 9611133224
Tower 2D, Embassy Tech Village,Devarabeesanahalli,
Beside New Horizon Engineering College.
Bangalore - 560037
BANGALORE,Karnataka,India - 560 037
Contact Person: Harish Jagadish
Contact No: 9611133224
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