Career Info:-
Company Name: Computer Science
Corporation (CSC)
Company Website: www.csc.com
Job Location: Chennai
Job Role: Technical
Support Engineer
Job Experience: Freshers
Job Eligibility: BE/BTech/ME Any Graduate
Job Summary:
Candidate
should be a BE/BTech/ME Any Graduate.
Ensures
delivery and management of the end-to-end technical support service.
Performs
operational support for server hardware and platform software.
Acts
as liaison between project team members, customers, and installation team to
ensure projects are implemented seamlessly.
Investigates
and resolves hardware and software incidents, performs root cause analysis to
identify underlying problems, monitors and optimizes infrastructure
performance, and manages backups.
Communicates
effectively with customers to ensure problems are understood and resolved.
Maintains
support documentation and asset and configuration data repositories.
Job Skills:
Excellent Communication skills.
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