Career Info:-
Company Name: Verizon Data Services
Company Website: www.verizoninindia.verizon.com
Company Profile: Verizon Data Services India, VDS India for short, is a complement of Verizon, the network company and a global leader in delivering innovation in communications, information and entertainment. The wide spectrum of IT and non-IT work being performed by VDS India collaboratively with its parent, helps Verizon stay a leader in offering superior voice, data and video services to residential customers, businesses and the US federal government over intelligent wireless, broadband and global IP networks.
Job Location: Madhapur
Job Role: Software Engineer
Job Experience: Freshers
Job Eligibility: BE/B.Tech/M.E/MCA Graduates
Job Summary:
Candidate should be a BE/B.Tech/M.E/MCA Graduates.
Familiarity with various office-environments and office-related software packages (Email, ticketing systems, telephone functions, internal and client-facing communication, etc.);
Excellent written and spoken customer service skills
Ability to efficiently triage basic technical issues and route to appropriate departments, providing all necessary and appropriate information related to the issue
Effective client communication skills to maintain client contact on issues through to completion;
Basic technical knowledge of computer and network systems (web browsers, operating systems, networking functions, user accounts, etc.)
Good analytical skills to review client-submitted information and documentation related to questions on network scanning and discovered vulnerabilities
Flexible to Work in Shifts, Highly adaptable to change
Excellent written and spoken customer service skills
Ability to efficiently triage basic technical issues and route to appropriate departments, providing all necessary and appropriate information related to the issue
Effective client communication skills to maintain client contact on issues through to completion;
Basic technical knowledge of computer and network systems (web browsers, operating systems, networking functions, user accounts, etc.)
Good analytical skills to review client-submitted information and documentation related to questions on network scanning and discovered vulnerabilities
Flexible to Work in Shifts, Highly adaptable to change
Job Skills:
Excellent Communication skills.
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