(Freshers) Ericsson Hiring Support Engineer at Chennai (Tamil Nadu)

Career Info:-

Company Name: Ericsson India

Company Website: www.ericsson.com

Job Location: Chennai

Job Role: Support Engineer

Job Experience: Freshers

Job Eligibility: Bachelor of Engineering/MCA

Job Summary:

Candidate should be done Bachelor of Engineering/MCA

Customer issue handling

Handling of proactive support (optional)

Software Update Management handling (optional)

KCS Coaching (optional)

RSG Coaching (optional)

Job Description:

Database & Unix - Working experience

Negotiation & Argumentation skills

Administrative skills

Planning & Organizing skills

Problem solving & strategic thinking

Presentation & communication skill

Software support

Network level competence

Job Responsibilities:

Customer Issue handling

Handling of proactive support

Software Update Management (SUM) handling

Knowledge Management Tool (KCS) Coaching

Remote Service Gateway (RSG) Coaching

Job Skills:

Excellent Communication skills.

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